The "Oops" Policy: If any fruit arrives bruised or feeling under the weather, we’ll get a replacement sent out fast.

Delivery Issues :

1. We’re always here to help, but since delivery is handled by our partners, we have to wait for their final report before we can hit the "refund" button.·
2. The Investigation: Once we’ve chatted, we’ll launch an inquiry with our couriers. This can take up to 7 working days to clear. If a refund is approved at our discretion, it’ll land back in your account within 3 working days.

Double-Check Your Details: Once you hit "Order," the wheels are in motion! We can’t change addresses or details after checkout, so give them a quick once-over to ensure your fruit finds its home.