To ensure next day delivery, please place your order online before 5 PM. Deliveries will be made between 8 AM and 8 PM. For guaranteed delivery by 1PM, you may opt for our premium service.

If the recipient is not available at the time of delivery, our delivery partner will leave your order in a safe place or with a neighbour. If you have any questions or need to make changes, please contact our Customer Service Team.

You can change the delivery date or address, but please ensure that any amendments are communicated to us thoroughly before dispatch. Once your order has been dispatched, we will no longer be able to make any changes to the provided address.

To track your order, simply monitor your email for a tracking number once your shipment has been dispatched. With this number, you can follow the progress of your delivery and stay informed about its estimated arrival time.
Should you require any further assistance, please do not hesitate to contact our Customer Service Team. We are here to assist you and can provide regular updates on the status of your order until it reaches its destination.

Yes, you can specify a particular delivery date during the checkout process, subject to availability and depending on the delivery service you select.

We collaborate with trusted suppliers to ensure that all our products meet the highest quality standards. This commitment to quality is fundamental to our operations and reflects our dedication to excellence.

Please inform our Customer Service Team within 48 hours, and we will ensure that the issue is addressed promptly and appropriately.

While we strive to ensure that your delivered fruit gift hamper closely resembles the image displayed online, variations may occur due to seasonal availability and the unique nature of fresh produce. We appreciate your understanding and assure you that our team will create a delightful hamper for you.

While we strive to ensure that your delivered fruit gift hamper closely resembles the image displayed online, variations may occur due to seasonal availability and the unique nature of fresh produce. We appreciate your understanding and assure you that our team will create a delightful hamper for you.

Orders can be cancelled up to 48 hours before the scheduled dispatch. Cancellations made after this time may incur a cancellation and restocking fee if the goods have already been packed or dispatched. For further assistance, please contact our Customer Service Team

To order a hamper, please browse our website, select your preferred hamper, and follow the checkout steps provided. It’s a straightforward process.

Yes, it is possible to include a personal message. Simply type your message in the designated field at checkout, and we will ensure it is included with your gift. You can add your message after selecting the delivery details, and please note that there is a character limit of 300 characters.

We accept all major credit cards for online transactions and also offer Apple Pay as a convenient option for a fast and effortless payment process.

If you have any further questions or require assistance, please feel free to reach out.

Yes, your payment information is completely secure. We utilize advanced encryption technologies to ensure that your details are protected at all times.

No, VAT is not included in the standard rate displayed for the following reasons:
- Transparency: We aim to show you the base price before tax, allowing you to understand the exact amount you are paying.
- Variable Rates: VAT rates may differ based on location, so we calculate it at checkout according to your delivery address.
- Business Purchases: If you are ordering for business purposes, you may need to reclaim VAT, and we want to facilitate that process for you.

You can request a VAT invoice by contacting our customer service team after placing your order. We will be pleased to assist you.

We prioritize the use of sustainable materials for our packaging, reflecting our commitment to environmental responsibility.

We are committed to supporting local farmers and suppliers as part of our strategy to reduce our carbon footprint.

We are dedicated to waste reduction by utilizing recyclable materials and optimizing our order quantities. Additionally, we donate imperfect fruit to local food banks to ensure that nothing goes to waste.

We are proud to provide carbon-neutral delivery by selecting energy-efficient transportation methods and partnering with carriers that prioritize sustainability.